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Hello,



Last December (2018) I kindly requested to cancel my O2 contract but no further action has been taken by your company.

Now, that I came back to Europe from several months in Asia, I seriously want and need to cancel the contract with the German O2. Unfortunately, for working and health reasons, I cannot be in Germany anymore...especially only to cancel a mobile contract.

Can you please proceed with the cancelation? Once again, my number is (was -they have stolen my SIM card): +49 176 21161182.

Thank you.

Best regards,



Valeria L.
@ Mods: https://hilfe.o2online.de/mobilfunk-vertrag-tarife-15/vertragsaufloesung-471974#post1701708
To which mail address should I send the documents for the cancelation?

to: Telefónica Germany GmbH & Co. OHG

Kundenbetreuung

90345 Nürnberg??



There is no street name and number...is this a correct address??
Yes.

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