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Cancellation of contract

  • July 14, 2019
  • 3 Antworten
  • 277 Aufrufe
L
Besucher:in
Hello,

Last December (2018) I kindly requested to cancel my O2 contract but no further action has been taken by your company.
Now, that I came back to Europe from several months in Asia, I seriously want and need to cancel the contract with the German O2. Unfortunately, for working and health reasons, I cannot be in Germany anymore...especially only to cancel a mobile contract.
Can you please proceed with the cancelation? Once again, my number is (was -they have stolen my SIM card): +49 176 21161182.
Thank you.
Best regards,

Valeria L.

Lösung von Anonymous

@ Mods: https://hilfe.o2online.de/mobilfunk-vertrag-tarife-15/vertragsaufloesung-471974#post1701708

    3 Antworten

    A
    • Anonymous
    • Lösung
    • July 14, 2019
    @ Mods: https://hilfe.o2online.de/mobilfunk-vertrag-tarife-15/vertragsaufloesung-471974#post1701708
    L
    Besucher:in
    • LaValeria
    • Autor
    • Besucher:in
    • July 14, 2019
    To which mail address should I send the documents for the cancelation?
    to: Telefónica Germany GmbH & Co. OHG
    Kundenbetreuung
    90345 Nürnberg??

    There is no street name and number...is this a correct address??
    A
    • Anonymous
    • July 14, 2019
    Yes.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica