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Rechnung

  • October 31, 2014
  • 1 Antwort
  • 57 Aufrufe
lewbeng
Besucher:in
Dear whom may be concerned,

Hello my name is Byong Duk Lew from South Korea. I used o2 when I was in Germany for almost 1year.

But I returned back to Korea last August and so I canceled my contract with your company. 

I went o2 store and they said it will be cancelled after 19.9.14 because it takes a little time so I had to say earlier.

So I agreed with that and cancelled in that day. I also visited o2 website and find out it has been cancelled.

But recently I got "Rechnung" from 20.9.14 to 19.10.14. What is this stand for?

And I also acknowledged that I have to pay for last 2 months until 19.09.14

So can you tell me how much should I pay for the rest? Then I will be ask my friend there to pay them.

Thank you

Kind regards 

Byongduk Lew

Lösung von o2_Yvonne

Hi lewbeng,

 

there is still an unpaid amount on your customer account related to the bill of september 25th, the new bill for october includes the open amount from september and fees for the return debit note and the dunning process. The open sum must be paid until november 4th at the latest.

 

The "Verwendungszweck" for the bank transfer is your customer number (6011817473), please do not forget to add it when doing the bank transfer.

 

Our bank account for the payment is:

 

UniCredit Bank - HypoVereinsbank (BIC HYVEDEMMXXX), IBAN DE16 7002 0270 0005 7131 53.

 

Regards

Yvonne

 

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    1 Antwort

    o2_Yvonne
    • o2_YvonneTeam
    • Team
    • Lösung
    • October 31, 2014
    Hi lewbeng,

     

    there is still an unpaid amount on your customer account related to the bill of september 25th, the new bill for october includes the open amount from september and fees for the return debit note and the dunning process. The open sum must be paid until november 4th at the latest.

     

    The "Verwendungszweck" for the bank transfer is your customer number (6011817473), please do not forget to add it when doing the bank transfer.

     

    Our bank account for the payment is:

     

    UniCredit Bank - HypoVereinsbank (BIC HYVEDEMMXXX), IBAN DE16 7002 0270 0005 7131 53.

     

    Regards

    Yvonne

     

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