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Port number to another provider (O2 prepaid)

  • June 4, 2019
  • 1 Antwort
  • 60 Aufrufe
H
Besucher:in
Hello!
I am searching for the process for porting my prepaid O2 number to a different provider. But did not find any process. Can someone help me out? I already have the required amount in my account. Thanks.

Lösung von o2_Jan

Hi @hassanmussana,

in order to transfer your number to another company, a porting order in our data system is needed, I have now cleared said order for your phone number.

This means you can now contact your new provider and ask them to import your o2 phone number (to your new contract).

Please make sure that all your customer data at your new provider exactly matches your current data at o2 (even if there has been some updated data like a new address in the meantime) to ensure the transfer will work.

Also, please make sure to keep the phone charged with at least 24.95 EUR, as this is the sum you will be charged for once the transfer has been successful.

Best regards,
Jan.

    1 Antwort

    o2_Jan
    • o2_JanTeam
    • Lösung
    • June 5, 2019
    Hi @hassanmussana,

    in order to transfer your number to another company, a porting order in our data system is needed, I have now cleared said order for your phone number.

    This means you can now contact your new provider and ask them to import your o2 phone number (to your new contract).

    Please make sure that all your customer data at your new provider exactly matches your current data at o2 (even if there has been some updated data like a new address in the meantime) to ensure the transfer will work.

    Also, please make sure to keep the phone charged with at least 24.95 EUR, as this is the sum you will be charged for once the transfer has been successful.

    Best regards,
    Jan.
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