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Was soll ich tun, wenn ich meinen Internetvertrag kündigen möchte?

  • April 29, 2018
  • 4 Antworten
  • 112 Aufrufe
ljweng2008
Besucher:in
Dear staff of O2 company,
My  Internet contract start at 2017.11.13, and it seems for two years.
It is a hard expenses for me, as a student.
Now I have a university wifi account  which  can use the university wifi freely. So i want to cancel my DSL contract.
Since it was the first time to sign the internet contract for me in Germany, everything is new for me as a foreign student.
Now I  want to cancel it in next month. Is it possible?
What should I do next?

Thanks for your answer and help.
Sincerely

Liangjun



Sehr geehrte Mitarbeiter der Firma O2,
Mein Internet-Vertrag beginnt am 2017.11.13, und es scheint für zwei Jahre.Es ist eine harte Kosten für mich als Student.
Jetzt habe ich einen Uni-Wifi-Account, der die Universität wifi frei nutzen kann. Also ich möchte meinen DSL Vertrag kündigen.
Seit ich zum ersten Mal den Internet-Vertrag für mich in Deutschland unterschrieben habe, ist für mich als ausländischer Student alles neu.
Jetzt möchte ich es im nächsten Monat abbrechen. Ist es möglich?Was soll ich als nächstes tun?

Vielen Dank für Ihre Antwort und Hilfe.
Mit freundlichen Grüßen##

Liangjun

Lösung von Anonymous

ljweng2008 schrieb:

Since I will plan to leave Germany at October 2018, 

Why didn't you write this in your first post? How should it be possible for us other customers to help you if you don't give us all the informations that are needed to help you properly?

When you go back to your home-country it will be possible to end the contract then (in october!), not now. You will have to fill in forms in time before and prove your return to China by certain documents. Please keep in mind that it probably will cost an extra fee (3 months of the regular fee). But now it is too early. 😉 

4 Antworten

A
  • Anonymous
  • April 29, 2018
No, it is not possible to cancel (to end) the contract before the end of its term. Contracts have to be fulfilled completely - from both sides - so also by you. If you really made a 24-months-contract, it must be fulfilled and payed until its end.

I'm sorry for not being able to give you the information you may have hoped for.

Greets

Omikron

ljweng2008
Besucher:in
  • ljweng2008
  • Autor
  • Besucher:in
  • April 29, 2018
24 months is impossible for me.

Since I will plan to leave Germany at October 2018, and that time is the end of my study here , I will come back to China.

What should i do in that bad situation? I am strongly want to cancel my Internet contract as soon as possible.It cause a huge trouble for me. Hope that there is a way out for me.

Thanks for your help.

Greets,

A
  • Anonymous
  • Lösung
  • April 29, 2018
ljweng2008 schrieb:

Since I will plan to leave Germany at October 2018, 

Why didn't you write this in your first post? How should it be possible for us other customers to help you if you don't give us all the informations that are needed to help you properly?

When you go back to your home-country it will be possible to end the contract then (in october!), not now. You will have to fill in forms in time before and prove your return to China by certain documents. Please keep in mind that it probably will cost an extra fee (3 months of the regular fee). But now it is too early. 😉 

ljweng2008
Besucher:in
  • ljweng2008
  • Autor
  • Besucher:in
  • April 29, 2018
I see.

Thanks for your help and reply.

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