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To cancel my DSL connection request

  • September 7, 2018
  • 3 Antworten
  • 140 Aufrufe
S
Besucher:in
I applied for DSL connection on 31-Aug-18, initially in the information detail sheet everything was 7 days ago (07-Sep-2018) I received another information. So, I have to drop my order now, I have already dropped it to email to revoke@cc.o2online.com. Please let me know if I need to do anything else.

Lösung von o2_Lars

Hello sourabhraj1006,
I had a look into this. The contract has already been canceled so there is nothing more that you have to do.
Regards,
Lars

    3 Antworten

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • September 9, 2018
    Hello sourabhraj1006,

    the correct email adress is widerruf@cc.o2online.de. Did you send your message there? You will then receive a confirmation within short.

    Kind regards

    Giulia
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      S
      Besucher:in
      • sourabhraj1006
      • Autor
      • Besucher:in
      • September 10, 2018
      Hi,

      Thanks a lot for your reply. I did drop an email on widerruf@cc.o2online.de. However, I wanted to ask if I need to do anything else apart from dropping email?

      Thanks
      Sourabh Raj
      o2_Lars
      • o2_LarsModerator
      • Moderator
      • Lösung
      • September 12, 2018
      Hello sourabhraj1006,
      I had a look into this. The contract has already been canceled so there is nothing more that you have to do.
      Regards,
      Lars
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