O2 order processing

Hi @Jhalil23,

how can I help you?

I am looking forward to your detailed message.

Loving greetings,
Tobias

I’m having trouble with the processing of my O2 order, I was sent an email asking for the following information to set up my DSL connection:

*Data of previous tenant
*First and Last name
*Provider of previous tenant
*Phone number & date of cancellation

Unfortunately, I do not know the answers to those 4 questions is there any you could help me?

Hi Jhalil23.
No Problem, if you dont know the answers to these questions just tell our colleagues via mail the exactly that.
Best Matze

Thank you sir! Is there a good email address I could use to contact them?