Skip to main content
Warum O2
Warenkorb
 Service
Lösung

O2 Homebox:no internet: Green light in info , internet, DSL

  • May 10, 2019
  • 5 Antworten
  • 274 Aufrufe
A
Besucher:in
Hello,

Since yesterday I am unable to access my O2 Wlan. The o2 router is home box 6441.Internet working till last night but stop working .. When I open for example google chrome browser, it takes me to german telecom login page. ( Telecom login ). This is strange

LED status on the Homebox: Power Green, DSL Green, Internet Green, LAN / WLAN Green.

I would like to point that out:

- Info Led button is Green.

Lösung von blablup

Please call the service hotline at 08005251378 when you are at the router.

btw: Wifi/WLAN should work even if the router has no internet connection - but with local access only of course.

    5 Antworten

    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • Lösung
    • May 10, 2019
    Please call the service hotline at 08005251378 when you are at the router.

    btw: Wifi/WLAN should work even if the router has no internet connection - but with local access only of course.
    A
    Besucher:in
    • Abhi15
    • Autor
    • Besucher:in
    • May 10, 2019
    Thanks for the reply!

    Router shows it has internet connection but when I am trying to access any website , I am getting redirected to telekom.de site for entering user credentials. I dont know why it is happening.

    Regards,
    Abhinav
    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • May 10, 2019
    Is it important to you to know why? I think it does not make sense to speculate about possible causes, because you can not fix them yourself.
    A
    Besucher:in
    • Abhi15
    • Autor
    • Besucher:in
    • May 10, 2019
    Yes its important to figure out the issue- whether the issue is with router or with o2 back office. Wihtout knowinng the issue solution cannot be found
    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • May 10, 2019
    It's not an issue with the router. Therefore, I advised you to call the service hotline. But I'm tired of repeating my self.
    Good luck with fixing it by yourself.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica