Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

O2 DSL contract cancellation confirmation

  • January 5, 2019
  • 3 Antworten
  • 90 Aufrufe
C
Besucher:in
Hello,

O2. You have not received any confirmation from O2.

Telefonica Germany GmbH & Co. OHG
customer care Nuremberg
90345 Nuremberg

Please Provide me confirmation that the letter is receivable and O2 contract is canceled.

Lösung von o2_Lars

Hello @ckhosla,
we recieved the documents in the middle of February, as soon as we got them,the deactivation was placed for the earliest possible date which is the 8th of March. You should have recieved a confirmation regarding this via email by now.
Regards,
Lars

    3 Antworten

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • January 7, 2019
    Hi ckhosla.
    Are you still in germany or are you back home oversea?
    Our colleagues from the cancellation department need a so called "Abmeldung" that is an offical paper that you are leaving germany permanent.
    Best Matze
    „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
    C
    Besucher:in
    • ckhosla
    • Autor
    • Besucher:in
    • March 2, 2019
    Hello Matze,

    I have already left the Germany,
    And I have also sent the "Abmeldung" to o2.

    Please cancel the contract and provide me the confirmation
    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • March 7, 2019
    Hello @ckhosla,
    we recieved the documents in the middle of February, as soon as we got them,the deactivation was placed for the earliest possible date which is the 8th of March. You should have recieved a confirmation regarding this via email by now.
    Regards,
    Lars
    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica