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New DSL activation appointment

  • July 11, 2018
  • 1 Antwort
  • 42 Aufrufe
lara.navarro
Besucher:in
Good morning,

this morning the technician came to acitvate my DSL connection but it was not possible. I need another appointment, I have tried thourgh the website (but I can't log in to mein02 says my rufnummer is not active) and there is no hotline for English speakers. How can I get a new appointment? Kind regards,Lara

1 Antwort

o2_Lars
  • o2_LarsModerator
  • Moderator
  • July 11, 2018
Hello @lara.navarro,

unfortunately we do not offer a dedicated hotline for english speaking customers.

If you need a new apointment for the technician I suggest to call the DSL hotline for example with a friend of yours who speaks german.

Regards,

Lars

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