I am leaving the Country: how can I end the DSL contract?

Hello torretv,

as I see you have already sent in a cancellation. Your contract has a duration until 11.02.2020. In order to cancel your contract out of good will to an earlier date, we also require a copy of the deregistration certificate of your present place of residence in Germany from the "Einwohnermeldeamt". We also need your approval for us to charge you the all-inclusive basic fee for 3 months, as your contract has a notice period of 3 months.The exact amount of the fee will be notified in a separate letter. Please send the cancellation and the documents to Telefónica Germany GmbH & Co. OHG, 90345 Nürnberg As soon as we have received the documents, we will cancel your contract to the next possible date.

Kind regards

Giulia