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Find out end date of DSL Young contract

  • January 9, 2019
  • 1 Antwort
  • 43 Aufrufe

javigzz
Besucher:in
Hallo,

I have a simple question I cannot figure out by looking at any of the documents or the web:

When does the 2 year period of my DSL conctract ends?
Story:
  • I signed the "Auftrag" at a O2 shop on the 06-04-2017
  • I received the Router around 15-05-2017
  • After several cancellations and techniker-not-showing appointments, the technician finally came some time in august: the first bill I have is from 18-08-2017
  • In the first bill it says "Aktivierungsdatum: 15.05.2017" .. and they actually charged me 50% of the tarif from 15.05 till 14.08 when I did not have any service yet. (I leave this for another thread)
I would expect that the 2 years period finishes on the date when I started having service: around the first bill in august.

Please I need to confirm this point as soon as possible.

Thanks

1 Antwort

o2_Matze
  • Moderator
  • January 11, 2019
Hi javigzz.
Your DSL Contact has no minium contact duration, you can cancel you DSL Contact with a
four week notice period to the end of every month.
Best Matze