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Ending O2 Connecion

  • November 27, 2018
  • 1 Antwort
  • 37 Aufrufe
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Hello, I am using O2 DSL Flex since 20.07.2017 and the intial contract of 1 year has been ended. I can see the notice period is 1 Month while I log in. Can you help me how can i raise the deactivation request as I am moving out of the country w.e.f 1st Jan. Thanks for your help.

    1 Antwort

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • November 28, 2018
    Hi bikrampanda
    Just send a written cancellation letter to
    Telefonica o2
    Kundenbetreuung
    90345 Nürnberg

    And don't forget to send back your router, here http://g.o2.de/GAF you can create a return label.
    Best Matze
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