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DSL router return

  • January 24, 2019
  • 1 Antwort
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Hello,
I have terminated my DSL contract on 26 Nov 2018. On the 4th of December 2018 I have posted (returned) the DSL router to O2 at DHL near my residence. Now in January, I've received a bill for the amount of € 70.58 for the DSL router. DHL and it is not worth € 70.58. I have DHL and I would like to have the DSL. Could you please advise me on how to proceed? I have all the receipt for that.

Thank you and I look forward to hearing from you.

Best regards!

Lösung von o2_Matze

Hi 0621XXXX8420.
Our colleagues from logistic department are checking the shipments, they will get back to you as soon as possible with further information.
Best Matze

    1 Antwort

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • Lösung
    • January 28, 2019
    Hi 0621XXXX8420.
    Our colleagues from logistic department are checking the shipments, they will get back to you as soon as possible with further information.
    Best Matze
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