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DSL Order, no order confirmation received

  • January 30, 2019
  • 1 Antwort
  • 60 Aufrufe
R
Besucher:in
Hello,

in january 9th I have ordered a DSL connection via Check24. The order Number is 9256011.
So far I have not heard anything about that order, neither Email, nor PhoneCall, nor letter.
Can you please check this issue?

Greetings

Lösung von o2_Lars

Hello @Rhoda94,
it seems like this is an order number from Check24, is that right? We do not have access to internal Check24 information.
I tried the email that you are using here in the forum but found not data. Did you already had a look into the spam-folder? Did you maybe recieve some information from Check24?
Regards,
Lars

    1 Antwort

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • February 1, 2019
    Hello @Rhoda94,
    it seems like this is an order number from Check24, is that right? We do not have access to internal Check24 information.
    I tried the email that you are using here in the forum but found not data. Did you already had a look into the spam-folder? Did you maybe recieve some information from Check24?
    Regards,
    Lars
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