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DSL Contract Cancellation

  • November 14, 2018
  • 1 Antwort
  • 110 Aufrufe
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Besucher:in
Hello,
In September 2018, I moved to another address where O2 DSL is not available. I have sent you the letter for termination of the contract (including my new meldebescheinigung) and I also returned the hardware modem. However, I did not get any response from you regarding the contract termination.
The invoices for September and November were charged from my bank account even though I am not using the service since September.
I look forward to hearing from you regarding my request for termination of the contract.
Regards,

Lösung von o2_Manga

Hi,
your contract is going to be cancelled to November 20th 2018. My colleagues already sent a confirmation letter.
KR Manga

1 Antwort

o2_Manga
  • o2_MangaModeratorin
  • Lösung
  • November 14, 2018
Hi,
your contract is going to be cancelled to November 20th 2018. My colleagues already sent a confirmation letter.
KR Manga
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