DSL connection

Hello Team,

My DSL connection is XXXXXXXXXX. But my mailbox doesnot have my name on it, you have sent the hardware already. I have tried contacting the O2 team regarding this, but nobody responded.

The technician is set to come today, but my door or mailbox doesnt have my name on it. I need help with changing this. Also when i took the contract, they mentioned that i am in Junge plan and month charge will be 25 euros until 13th month.

But in the confirmation mail, it is written as 39 euros. Could you please confirm my monthly charges for the plan I am under.

Thanks,
Pavithra

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