Skip to main content
Warum O2
Warenkorb
Service
Gelöst

das netz wurde nicht erkannt

  • April 7, 2019
  • 1 Antwort
  • 183 Aufrufe

My o2 router gets a red light for info. The network is not recognized (see screenshot). The LEDs Power, DSL and Wi-Fi light up normally green, info however flashes red. Resetting and unplugging repeatedly did not help

Lösung von o2_Lars

Hello @qcheng,
as far as I can see you already canceled your contract on the 4th? And it seems that you did not order a router with your contract so this is a router that belongs to another DSL connection. This router will not work on your DSL connection.
Regards,
Lars

1 Antwort

o2_Lars
  • Moderator
  • Lösung
  • April 8, 2019
Hello @qcheng,
as far as I can see you already canceled your contract on the 4th? And it seems that you did not order a router with your contract so this is a router that belongs to another DSL connection. This router will not work on your DSL connection.
Regards,
Lars