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Cancel my contract

  • January 9, 2019
  • 3 Antworten
  • 99 Aufrufe
S
Besucher:in
Hello,
I had signed an O2 contract on 04 Jan 19 , and I have an appointment for processing the connection on 21 Jan 19. But I found out that there is already an internet connection available in my apartment. So I want to cancel my contract with O2. How can I possibly do it?

Lösung von o2_Matze

Hi Sampreeth.
Our colleagues from activation department received your cancellation letter, they will get back to you as soon as possible.
Best Matze

    3 Antworten

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • Lösung
    • January 11, 2019
    Hi Sampreeth.
    Our colleagues from activation department received your cancellation letter, they will get back to you as soon as possible.
    Best Matze
    „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
      S
      Besucher:in
      • Sampreeth
      • Autor
      • Besucher:in
      • January 21, 2019
      i got a mail saying that I have to arrange for a new appointment or I will be charged a termination fee. ? what is happening. Why do I have to pay, when I have already sent request for cancellation ?
      o2_Matze
      • o2_MatzeModerator
      • Moderator
      • January 21, 2019
      Hello Sampreeth.
      We sent a note to our colleagues from activation/cancellation department, they will take further action.
      Best Matze
      „Was Du mit guter Laune tust, fällt Dir nicht schwer.“- ungarische Weisheit
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