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Bad signal of router

  • November 15, 2018
  • 2 Antworten
  • 52 Aufrufe

Can you please send me another router because the old one don't have good wifi signal.I only have signal in one room.

Lösung von o2_Lars

Hello zlayyo,
has this already been solved? Regarding the wifi connectivity there are a lot of possible reasons why the connection is not as good as expected. If you live in a builöding were several people use wifi routers or devices that connect via wifi this already has an impact on the signal strength that you recieve.
Unfortuntaley that is nothing that we can fix in any way. You may have to look into the settings and can try switching the used channels or even the frequencies.
If you have the possibility I always recommend to use a cable based LAN connection since this will not suffer under many signals in the vicinity.
Regards,
Lars

2 Antworten

FanolParadise
Mitgestalter:in
Forum|alt.badge.img
  • Mitgestalter:in
  • November 15, 2018
  1. For this: call the technical hotline - 0800 / 52 51 378
  2. WLAN won't supported, YOU must optimize your settings in your o2-box (change the channels, networks, deactivate the 5GHz-WLAN)

o2_Lars
  • Moderator
  • Lösung
  • November 18, 2018
Hello zlayyo,
has this already been solved? Regarding the wifi connectivity there are a lot of possible reasons why the connection is not as good as expected. If you live in a builöding were several people use wifi routers or devices that connect via wifi this already has an impact on the signal strength that you recieve.
Unfortuntaley that is nothing that we can fix in any way. You may have to look into the settings and can try switching the used channels or even the frequencies.
If you have the possibility I always recommend to use a cable based LAN connection since this will not suffer under many signals in the vicinity.
Regards,
Lars