hi, hoping someone can help, I was in munich recently and purchased an o2 XL package as well as 60EU worth of internet packs for travel through Europe, I have an iPhone 5 with data roaming turned on, while I was in germany the data worked fine no problem but as soon as I crossed the border cellular has died, I was assured it would work, this is the 3rd sim card now that was meant to work and hasnt, logging in to my account says I have the pack and its active but it doesnt work, anyone help?
thanks
michael
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A
Hi,
please check the settings in your iPhone. Specially those for the Internet must be correct abroad:
Mobile Daten
APN: internet
Benutzername: (empty)
Passwort: (empty)
MMS
APN: internet
Benutzername: (empty)
Passwort: (empty)
MMSC: [color=#0086c3]http://10.81.0.7:8002[/color]
MMS-Proxy: 82.113.100.5:8080
Max. Nachrichtengröße: 307200
MMS UA Prof URL
Persönlicher Hotspot: (falls vorhanden)
APN: internet
Benutzername: (empty)
Passwort: (empty)
please check the settings in your iPhone. Specially those for the Internet must be correct abroad:
Mobile Daten
APN: internet
Benutzername: (empty)
Passwort: (empty)
MMS
APN: internet
Benutzername: (empty)
Passwort: (empty)
MMSC: [color=#0086c3]http://10.81.0.7:8002[/color]
MMS-Proxy: 82.113.100.5:8080
Max. Nachrichtengröße: 307200
MMS UA Prof URL
Persönlicher Hotspot: (falls vorhanden)
APN: internet
Benutzername: (empty)
Passwort: (empty)
hi fox, I have those settings, still the same nothing, the internet does not work, I am in france at the moment, traveling to spain later today
and i get this message each time i enter a new country for that country
"datenroaming in Frankreich kostet in Ihrem tarif 1,99 EU pro tag. Schone reise wunscht ihren 02"
very disappointing to say the least so far, having paid 85 EU for the service which only worked in germany and I was advised it would throughout europe, not very happy.
"datenroaming in Frankreich kostet in Ihrem tarif 1,99 EU pro tag. Schone reise wunscht ihren 02"
very disappointing to say the least so far, having paid 85 EU for the service which only worked in germany and I was advised it would throughout europe, not very happy.
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