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iphone 15 pro black 128 gDie Sendung wurde leider beschädigt und muss neu verpackt werden. Wir informieren Sie hier über den nächsten Schritt.

  • October 6, 2023
  • 2 Antworten
  • 84 Aufrufe

Hello,

my DHL status says something like this. I would like to know if anyone had this incident before and what steps to be followed next 

 

Lösung von Castiel

Hello and welcome to the “Community”,

you don´t need to do anything else.

DHL puts parcel tape around it again and then it is sent to you.

 

VG

2 Antworten

Castiel
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  • Lösung
  • October 6, 2023

Hello and welcome to the “Community”,

you don´t need to do anything else.

DHL puts parcel tape around it again and then it is sent to you.

 

VG


o2_Solveig
  • Moderatorin
  • October 18, 2023

Hello @Adarsh Nagaraj 
welcome to our o2 community. 😀
I'm sorry that there was a problem with the delivery. 
Has the phone arrived in the meantime? 
Are you satisfied? 
Kind regards, Solveig