¿Cuantos días tarda la activación de el internet después de solicitar la activación rápida?
Ya dispongo del router y he solicitado la activación rápida a través de mi ÍD de línea, pero aún no tengo conexión a internet
Edit by o2_Steffen: Beitrag verschoben von DSL, Kabel & Glasfaser: Router, Software, Intenet & Telefonie zu English o2 Community: Broadband & Landline
Lösung von schluej
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Moin Moin,
please write in german or English.
There is no option for a fast activation. Normal you get a information for the switching day of the line.
Is it a DSL or a Kabel connection?
What kind of modem/router are u using? Do you get the.Modem/router directly from O2?
Hello, yes there is an option for exprés activation (is an option you can use to prevent the technician from coming to your home ) . Is an Adsl line and the router is a homebox 3. Today i received the router and then i could activate the express with de ID line trough the web. But i dont know how many time it can last.
I should add that I am new in Germany and it is not a change of line but a new registration.
This is what i mean
Aha interesting. That’s new for me. Than call the hotline.
And you get the Web site from Telekom with the line ID?
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays
+5
Have a visit https://anschlussinfo.de with a smartphone or PC over the connected Homebox (DSL sync must stable)?
Yes. I did all of this. im only waiting to get the internet connection
+5
Okey! Danke for helping me!!
Hello and welcome to the Community
I just wanted to ask whether your connection is now working without problems.
Or do you need further support from us?
Kind regards
Steffen
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