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Hello I have taken Mobile contract on 3 September 2015 , its a 24 months contract. I want to close this contract now and take a different O2 contract. How to do it?



For closing a 24 months contract you have to send a letter until 3 months before end.



Did you send a letter to o2 until 02.06.2017?



If not, your contract can be closed on 2 September 2018 (if you send a letter until 02.06.2018)



But you can change your tariff.



Which tariff do you have and which tariff do you prefer?



My tariff was O2 Blue All-in  L (Monthly I am paying 39.99 euro / month) and now I want to go for Basic tariff(10 euro/month). What is the procedure to change it?



Simply wait here for an o2_moderator to prolong and change your tariff. Please be patient, the mods are very busy but there is a lot of work for them to do.



Regards,



Fuchs



I am still waiting for the reply.



Hi @SBenakatti,



my apologies, I only now got to your thread. However, as I can see you have since been in contact with my colleagues and your contract has been extended.



If there is anything else we can do for you, please do not hesitate to contact us 😉



Kind regards, Nico



o2 Free - Freedom is limitless



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