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Hallo, I send 6 weeks ago a fax to 01805 57 17 66 to cancel my DSL contract. I didn't receive any confirmation since then. I would like to know if there's a way to assess if my request has been received (of course before checking my bank account next month). Thanks for helping. Cheers,  Matteo (Kundennumer: DExy)

Edit o2_Katja: Kundennummer entfernt

Wait her for an o2_moderator to check it and tell you the result in this thread.




Okay, thanks.




Sorry to bother you Fuchs, but do you have an idea of the time usually needed to the 02_moderator to answer a thread? Or should I try to ping one of them directly?



Thanks,



Matteo




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