I have a problem with Askey's o2 Homespot It "loses" the 5GHz band, and does not appear as an SSID on my windows computer.
However the 5Ghz SIDD appears on my mobile device and my wife's computer.
The 2.4GHz connection continues to work across all devices be it slowly
Steps taken to solve the issues.
1.Reinstalled Windows.
2. Bought a brand new USB 3 Wi Fi Adapter with supports both bands.
3. Updated the Wi Fi Adapter from the manufactures website
4. Push Button Factory reset the Askey's o2 Homespot.
5. Checked settings to make sure the Wi-Fi on both channels is active. and that the channel selection is set to “ Auto “ Confirmed
6. Checked to make sure BOTH Wi-Fi lights are lit up on the router they are both Blue.
7. Checked for the latest router firmware-- None
8. Used Windows troubleshoot to diagnose any Wi Fi adapter problems-- None
9. Checked windows for any updates to drivers .. none offered
At this point in time I'm lost what to do next ?
Any help would be welcome