My customer number-60xxxxxx08 and I returned the DSL modem in December 2019. and got confirmation from O2.
Still I got email that 71 Euro will be charged to me --Why? I returned the modem and canceled the contract?
O2 Could you respond.?
We moved out of Germany and I send De-registration with Modem.(Now in India)
edit o2_Solveig: persönliche Daten
Hi
thank you for getting back to us. After your extraordinary cancellation request has been confirmed there is still a final invoice to pay. It contains three basic charges in advance as a compensation for the early cancellation. The router is fine. We got it back.
Please transfer the outstanding amount as soon as possible.
Greetings
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