Skip to main content
Warum O2
Warenkorb
 Service
Frage

Why Billing 6040163208

  • February 17, 2020
  • 2 Antworten
  • 60 Aufrufe
P
Besucher:in

My customer number-60xxxxxx08 and I returned the DSL modem in December 2019. and got confirmation from O2.

Still I got email that 71 Euro will be charged to me --Why? I returned the modem and canceled the contract?

O2 Could you respond.?

We moved out of Germany and I send De-registration with Modem.(Now in India)

 

 

edit o2_Solveig: persönliche Daten

    2 Antworten

    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • February 17, 2020

    How to do a cancellation of my DSL contract due to moving abroad?

    o2_Manga
    • o2_MangaModeratorin
    • February 18, 2020

    Hi @PACHPANDE,

     

    thank you for getting back to us. After your extraordinary cancellation request has been confirmed there is still a final invoice to pay. It contains three basic charges in advance as a compensation for the early cancellation. The router is fine. We got it back.

    Please transfer the outstanding amount as soon as possible.

     

    Greetings

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica