Hello,
I have finished my contract and use of O2 sim card a few months ago. I still have some money I have loaded into my account in the remaining balance.
How can I transfer it to my bank account please?
Is there a way to contact O2 by email?
Thank you in advance.
Edit o2_Cora 17.02.24: Post moved from → O₂ Prepaid
Hi
You are welcome to have your balance paid out. Here I have the right form for you: Auszahlung Restguthaben
If you have any question your are very welcome. 
Kind regards, ines.
Hi Ines,
Thank you for your answer.
Where should I send this form? is there an email or a link I can upload it to?
I am not living in Germany, so sending this form by international mail will cost way more than reasonable.
Thank you,
Hello
You can upload it via our form for contacting us. There you can choose Kategorie Rechnung & Zahlung - Thema: Prepaid Guthaben - Anliegen Auszahlung Guthaben. Then you can download and sign the form and upload it to us again 
Regards,
Gerrit
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