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Hello could someone please give me support. I do not speak German and locked out my sim card from too many wrong attempts. Now I require my PUK number which I do not have because I threw out the card that had the pin/PUK code on. I never logged online before so I cant find out this information that way.

Please advise me on what I can do.

Thanks

Edit o2_Lars: Transfered from Mobilfunk/SIM to English/Mobile

Hello @Mormond and welcome to our o32 community :-)

I am sorry to hear you lost the PIN and PUK of your SIM card. There are several possibilities to access this information. We wrote an article about the different possible ways to access your PIN and PUK

Regards,

Lars


Is there an English copy of the article by chance?


https://www.deepl.com/de/translator
 


Hi @Mormond

 

could you already solve the issue with your PIN or PUK?

 

If not, just  let us know. Our English community is ready to help you. 

 

Loving greetings,

Tobias

 

 


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