Hello @Nokia100Lover,

to check this and request a code, I need you to send us a private message to our account @o2_Support with the full IMEI. We will then be happy to forward it to you.

Kind regards,
Jessica

Many thanks! I sent a private message as suggested.

Kind regards

Mark

Hello, 

Many thanks. I have tried to unlock the phone but unfortunately the code does not work. I tried doing #PW+CODE+1 # and #PW+CODE+6#, but it says that the code is incorrect. What am I doing wrong? Can you help me solve this problem? Many thanks for your assistance.

Best regards

Hi @Nokia100Lover, 

thanks for your reply. 

You need to do the following steps: 

• first of all, put out any sim-card from your Nokia100 and switch on your device
• afterwards, use the the keyboard and fill in the following code: #pw+CODE+1#
• your device will give then the following note: "Einschränkungen der SIM-Karte wurden ausgeschaltet"

If you receive the following note: "die Beschränkungen können nicht zurückgezogen werden" , you have too many times filled in the code. You have only 3 attempts. 

In this case, you can write in the code only via an USB-cable. Follow these instructions: Unlock via USB-Cable Sorry, it is in German. I hope you understand it.  

I hope I could help you with this information. 

Loving greetings,

Tobias

edit o2_Tobias: correction according to the advise of @tearsbeforecrying 

Hi!

Try #PW+CODE+7#

But don´t forget: You have a total of 3 attempts to enter the correct code.Otherwise your phone will be locked permanently

Hi,

Many thanks! Using #PW+CODE+7# worked for me.

All the best

Nice to hear!

@o2_Tobias : The Nokia 100 does not have a USB port, it only has a special internal connector.

Hi @tearsbeforecrying, 

oh, thanks for your message. I have now corrected my reply. 

Loving greetings,

Tobias

Hi @Nokia100Lover. 

it is nice to read that @tearsbeforecrying was of help to you. That´s great!

If you have any further questions, just feel free to come back to our English Community. 

Just have a look also to our English F.A.Q.´s. 

Loving greetings,

Tobias