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Top up through bank transfer

  • 24 November 2019
  • 5 Antworten
  • 485 Aufrufe

I have not received my top up through bank transfer.

5 Antworten

MXP_Alex
Rang
Benutzerebene 7
Abzeichen

Hi and welcome to the o2 community,

when did you transfer the money via SEPA Credit Transfer?

It usually takes some time.

Kind regards,
Alex

S
Rang

Hi Alex,

 

i transferred the money on the 19th of November. I just realized i forgot to put the four digits after my number as reference for payment. i have the screen shot for the transaction.

o2_Jan

Hi @shaharyar,

welcome to the o2 community!

I have sent you a direct message via our @o2_Support account regarding this matter.

Best regards,
Jan.

Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
N
Rang

I have not received my top up through bank transfer.

Hello, could you kindly help me to top up my prepaid balance? i am not in Germany. I cannot receive the calls from Germany and messages as well. I have tried to send an empty message for the 56656, not not received any reply still. Asked to call my friends and they told that it is not working. How i can top up from Central Asia?

 

Best regards,

 

Noor 

o2_Tobias

Hi @Noorlan,

 

I regret that the short-code seems not to work in your country where you are staying at the moment.

 

You have several possibilities. Please check here: top-up possibilities prepaid

 

I suggest to you that you use “Mein o2” or the “Mein o2-App” to top-up your prepaid sim-card.

 

If you have further questions, just come back here to our English community.

 

I hope I could be of help to you.

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.

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