Skip to main content
Warum O2
Warenkorb
Service

I want to port my Lebara number to O2. I have received confirmation from Lebara to port. And then I raised request with O2 but i got a message saying I am not registered. 

 

I went through the below FAQ for registeration but it does not allow me to register without login out of my community account. Also, it does not allow me to update my details in mein O2. 

 

Also, i have send an email to o2-rufnummernmitnahme@telefonica.com, stil  there is no reply. Can you please help with the process. Thanks.

Edit o2_Larissa: moved to English o2 Community: Mobile

Hello @ankit43 , 

welcome to our community! 😊

You already have a active prepaid sim?

You can activate your sim here.

After that it should be possible to register your prepaid sim and start the porting of your number.

 

Best regards, 

Manuela


Thanks. I have got the number portability done. But I am facing issues with my account login. Can you please look into this.


Mods zur Info. Der/Die TE/in streut das anliegen über mehrere Topics Account Problems | O₂ Community (o2online.de)


Hello @ankit43 , 

for the account login please see your other thread:

Sandroschubert posted the thread already. Thanks! 

Please try to stay with a topic in one post. Otherwise it quickly becomes confusing.

Thank you very much! 😊

 

Best regards, 

Manuela


Deine Antwort