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  • December 2, 2022
  • 19 Antworten
  • 181 Aufrufe

Hello,

I recently bought o2 sim. But, for some reasons, I unable to get OTP (I'm not getting OTP on sim).

Please help me out.

 

Lösung von Mehul

@o2_Sven I also don't know what happened back then. But, it's now working fine. And yeah, I don't have any other issue regarding sim. Thank you for your support.

19 Antworten

Klaus_VoIP
Legende
  • December 2, 2022

OTP  "One True Pairing" ??? 😄

Or SMS for log-in or what is the problem ???


  • Autor
  • Einsteiger:in
  • December 2, 2022

Actually it's ONE TIME PASSWORD. I'm not getting one time password through SMS. 


Klaus_VoIP
Legende
  • December 2, 2022

Does SMS from national smart phones work?
Is the sender domestic or foreign?
Messages app updated?


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • December 2, 2022

Is this a problem with one service or several? If one, then the problem is more likely to be with the service provider.


o2_Andrea
  • Team
  • December 3, 2022

Dear @Mehul ,

welcome to our community. 🎄

Does it works now? Else please answer the questions asked.

Kind regards,

Andrea


  • Autor
  • Einsteiger:in
  • December 3, 2022

Hello,

I'm not receiving any OTP (ONE TIME PASSWORD). I tried again today. But, still no progress.


Klaus_VoIP
Legende
  • December 3, 2022

Else please answer the questions asked.

No answers - no progress - no OTP, never ever 😮


  • Autor
  • Einsteiger:in
  • December 3, 2022

@o2_Andrea 

Not working. I tried every possible way to get OTP. But, no progress.

 


o2_Andrea
  • Team
  • December 3, 2022

Dear @Mehul ,

for what do you want this one-time password?

 

Does SMS from national smart phones work?
Is the sender domestic or foreign?
Messages app updated?

Is this a problem with one service or several? If one, then the problem is more likely to be with the service provider.

Kind regards,

Andrea


  • Autor
  • Einsteiger:in
  • December 4, 2022

@o2_Andrea 

I want to register my phone number (o2 sim number) on Amazon and also, I want to create my new email address with this number.

And as for above process, they need to verify that sim is mine by giving me OTP. But, I'm not receiving that!!!

I'm worried that what will happen if I don't receive my bank OTP also in future. (I haven't opened bank account. But, gonna open it in next week)


o2_Andrea
  • Team
  • December 4, 2022

Dear @Mehul ,

there are no locks for SMS. Are you sure that the phone number was correct, when you ordered the SMS?

Kind regards,

Andrea


  • Autor
  • Einsteiger:in
  • December 4, 2022

@o2_Andrea Yes. 100% sure.

I checked my number many times.


  • Autor
  • Einsteiger:in
  • December 5, 2022

@o2_Andrea 

Hello.

It's working!!! I don't know how but I tried one more time to get OTP from app. And it's working good. I'm receiving OTP without difficulty.


o2_Sven
  • Moderator
  • December 5, 2022

Hello @Mehul ,

that’s good news. Did you change anything on your end that might have caused this?

 

Kind regards, Sven


  • Autor
  • Einsteiger:in
  • December 5, 2022

@o2_Sven I don't think I updated anything.

I only tried one more time with login process on Amazon and finally got OTP without any issue.

But, Thank you for giving me your time.


o2_Sven
  • Moderator
  • December 5, 2022

Hello @Mehul ,

curious that it didn’t work at first and is now working just fine. That it is functioning is of course the most important part. If there is anything else that we can support you with, please let us know.

 

Kind regards, Sven


  • Autor
  • Einsteiger:in
  • Lösung
  • December 5, 2022

@o2_Sven I also don't know what happened back then. But, it's now working fine. And yeah, I don't have any other issue regarding sim. Thank you for your support.


o2_Giulia
  • Moderatorin
  • December 8, 2022

Hello @Mehul,

Thank you for your kind feedback 🙂

Feel free to take a look around in our community. Many questions are also answered in our English FAQ:

FAQ section and overview of our services | O₂ Community (o2online.de)

Best regards

Giulia


  • Autor
  • Einsteiger:in
  • March 5, 2023

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