OTP  "One True Pairing" ???

Or SMS for log-in or what is the problem ???

Actually it's ONE TIME PASSWORD. I'm not getting one time password through SMS. 

Does SMS from national smart phones work?
Is the sender domestic or foreign?
Messages app updated?

Is this a problem with one service or several? If one, then the problem is more likely to be with the service provider.

Dear @Mehul ,

welcome to our community.

Does it works now? Else please answer the questions asked.

Kind regards,

Andrea

Hello,

I'm not receiving any OTP (ONE TIME PASSWORD). I tried again today. But, still no progress.

No answers - no progress - no OTP, never ever

@o2_Andrea 

Not working. I tried every possible way to get OTP. But, no progress.

Dear @Mehul ,

for what do you want this one-time password?

Kind regards,

Andrea

@o2_Andrea 

I want to register my phone number (o2 sim number) on Amazon and also, I want to create my new email address with this number.

And as for above process, they need to verify that sim is mine by giving me OTP. But, I'm not receiving that!!!

I'm worried that what will happen if I don't receive my bank OTP also in future. (I haven't opened bank account. But, gonna open it in next week)

Dear @Mehul ,

there are no locks for SMS. Are you sure that the phone number was correct, when you ordered the SMS?

Kind regards,

Andrea

@o2_Andrea Yes. 100% sure.

I checked my number many times.

@o2_Andrea 

Hello.

It's working!!! I don't know how but I tried one more time to get OTP from app. And it's working good. I'm receiving OTP without difficulty.

Hello @Mehul ,

that’s good news. Did you change anything on your end that might have caused this?

Kind regards, Sven

@o2_Sven I don't think I updated anything.

I only tried one more time with login process on Amazon and finally got OTP without any issue.

But, Thank you for giving me your time.

Hello @Mehul ,

curious that it didn’t work at first and is now working just fine. That it is functioning is of course the most important part. If there is anything else that we can support you with, please let us know.

Kind regards, Sven

@o2_Sven I also don't know what happened back then. But, it's now working fine. And yeah, I don't have any other issue regarding sim. Thank you for your support.

Hello @Mehul,

Thank you for your kind feedback

Feel free to take a look around in our community. Many questions are also answered in our English FAQ:

FAQ section and overview of our services | O₂ Community (o2online.de)

Best regards

Giulia

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