Hello @Iphone 15 pro max,

welcome to our o2 Community

I couldn’t find any problems with your payments, everything looks okay to me. Maybe this was a missunderstandig?

It may have been a call for additional offers. If you do not wish to be contacted by phone, you can revoke this individually here: https://www.o2.de/meine-daten/datennutzung

Please let us know if you have any further questions.

Best regards

Giulia

Hello O2_Gulia,

Thank you so much for the reply.

I have another issue with the sim card bill. I have notice that in this month O2 is charging me another connection bill which I didn't understand because I have given the connection bill once already.Then what is it for? Please clear my confusion. 

Have a very nice day.

Hi @Iphone 15 pro max ,

do you mean the “Einzelverbindungsnachweis”, meaning the part of the bill which shows connections outside of your flat?
These are, like the bill itself, also generated at the end of the billing cycle if connections outside of the flat have been made. You can check the details of the Einzelverbindungsnachweis in your Mein o2 App or website. 

Please let us know if further questions arise.
Have a nice weekend!

Best regards
Kurt

 

Can I swipe my phone with iphone 16 promax?

No , thats Not possible…

You must order it separate, but now it’s only possible with a contract…

Hello @Iphone 15 pro max 

right now its only possible to buy it separately with a new mobile contract, like jsc wrote. In further shop updates it may be possible to order it without tariff, but for now it comes with a new contract.

Best regards,

Michi