Hello O2,
I want to cancel my Surf Upgrade Data S which costs monthly bill of 4,99€, because I don’t want to be automatically charged monthly with that. I have already 1GB costs 9,99€ monthly and that is enough for me because I use Wifi at home. I don‘t want to extend or use that 2GB costs 4,99€.
Please help me how to cancel my Upgraded subscription..
jenny
edit o2_Tobias: transferred from thread Current o2 tariffs to a new thread
Lösung von o2_Tobias
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Hi
welcome to our English community.
According to your wish, I just deactivated the internet-Package “Surfupgrade Data S” for you. The change will take place on 18th November 2020 as you have a monthly deactivation-period.
For the future, you also have the possibility to deactivate the packages here: Change of packs
I hope I could be of help to you.
Loving greetings,
Tobias
Thank you so much Tobias for your help. 
Hi
thanks for your kind reply.
I am happy that I could be of help to you.
If you have any further questions, just feel free to come back to our English community.
You are also invited to check our o2 News-corner from time-to-time. You find there all current events related to our company. But unfortunately, the news are all in German.
Loving greetings,
Tobias
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