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I clicked on early payment of my handy by mistake.

  • January 8, 2024
  • 4 Antworten
  • 42 Aufrufe
F
Besucher:in

I clicked on early payment of my handy by mistake.

I am not willing to do an early payment.

Please cancel the early payment of my handy.

Thank you!

Edit o2_Cora 09.01.24: Moved from O₂ my Handy & Finanzierung

Lösung von o2_Sven

Hello @faisalmehmood ,

welcome to the o2 Community 💙.

While it is generally possible to stop the early end of a myHandy contract, this has to be done within a short timeframe from when the process was started. In your case the absolute maximum time of 14 days has already passed, so we can not cancel the early payment and termination of the myHandy contract.

 

Kind regards, Sven

    4 Antworten

    F
    Besucher:in
    • faisalmehmood
    • Autor
    • Besucher:in
    • January 8, 2024

    I also clicked on early payment of my handy by mistake.

    I am not willing to do an early payment.

    Please cancel the early payment of my handy.

    Thank you!

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • Lösung
    • January 10, 2024

    Hello @faisalmehmood ,

    welcome to the o2 Community 💙.

    While it is generally possible to stop the early end of a myHandy contract, this has to be done within a short timeframe from when the process was started. In your case the absolute maximum time of 14 days has already passed, so we can not cancel the early payment and termination of the myHandy contract.

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    F
    Besucher:in
    • faisalmehmood
    • Autor
    • Besucher:in
    • January 10, 2024

    Now what option i have i want to pay on monthly bases please I’m a student i dont have that much money in my bank. 

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • January 14, 2024

    Hi @faisalmehmood, i am very sorry, but like Sven said, the deadline for has already passed.

    I'm sorry I can't give you another answer.

    Kind regards, Ines.

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