I have been using two O2 mobile connections for the last two years. Recently, the contract for one SIM ended, and I canceled it. However, my other SIM is now being billed double the actual tariff amount.
Edit o2_Cora 15.07.24: Post moved from → O₂ Mobilfunk: Vertrag & Tarife
+7
Probably because you had a discount for having two contracts. It is not being billed double, it was previously being billed at 50%.
No, I didn't have a discount. I took the second SIM after one year.
Hello
Welcome to our community. Nice that you have found your way here.
As bs0 has already pointed out, you probably had a combination benefit of 50% with your second contract, which has now been canceled because the first contract was terminated.
Please take a look at your mobile phone bill from the previous months, is there a combination benefit listed there as a discount?
Best regards
Kathi
Hello
can we support you further from here or have you received all the information you need in the meantime?
Please give us feedback here 😊
Kind regards, Kathi 🌞
Good morning
I assume that you no longer need any support at the moment.
Feel free to contact me again here if you have any questions 🤗
Best regards, Kathi
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