Hello,
I mistakenly bought a data pack “o2 my Prepaid Data Pack XL” thinking it was a tariff (since whole website is only in German and it directly shows the data pack options when you look for tarifs) and immediately canceled the package. I couldn’t get a refund but also now I can’t use the data pack I paid for. My intention was that the package I bought unintentionally was not renewed after 28 days. Even if I can't get a refund, is there a way I can use the package I paid for? Thank you.