Wrong router!!!
You need a MODEM-Router for VDSL. Your router is a WLAN-router without VDSL-Interface and also without phone. You need a router like Fritzbox 7530 (VDSL, WLAN, VoIP phone lines) for o2 DSL.
@pallavi112 I strongly prefer like @Klaus_VoIP for you a Fritzbox 7530 or 7590. Works great, have English system menu, supported by o2 and you can look your line quality.
https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/configuring-a-fritz-box-for-o2-dsl-and-change-the-system-language-to-english-spanish-etc-539660
@Klaus_VoIP @Joe Doe
Thank you for your quick response. Please tell me if only a new router Will help ?
Do I need any further information from O2 to configure the router ?
Or I would be able to connect it myself if I buy a router from Media Markt ?
@pallavi112 You can install a Fritzbox 7530 without any problems by yourself. One Important question. Did you have an email from o2 called „Willkommen bei o2“ In this Email is a pdf the o2 dsl username and password. This you need if you want Setup an internet connection.
The best und fastest solution ist a new router like fritzbox 7530 or 7590.
A used router is also possible, but sometimes a risk and often without guarantee. Look for Black Friday-offers or look for other good offers.
You need user-id/password from your o2 mail. Thats all.
@Klaus_VoIP @Joe Doe
Yes. I have the userid and password which o2 gave me in the mail.
I am about to buy the router but it seems a little out of budget.
Fritzbox 7530 shows just DSL and Fritzbox 7590 shows DSL/VDSL.
Could you please confirm if 7530 will work because it is comparatively cheaper than 7590.
Please reply.
@pallavi112 Fritzbox 7530 is a good router with Super Vectoring VDSL chipset up to 250Mbit.
@pallavi112
The Fritzbox is the perfect router 4 U.
Nearly automatic configuration (usernme+password see john doe).
The 7530 is the best you could get for 110€. And very user friendly.
U could take a 7520 from ebay too, but buy below 70€ (at the moment there is one for 55€). Because it is used an u will get only 2 1000MBit Ethernet ports an you have no warranty. So with above 70€ the different to a 7530 with 4 1000MBit ports and 5 years warranty is to less. Than better pay110€ and get a new one. And if you will leave Germany you will get a good prise for a fritzbox.
I finally bought a Fritzbox 7530 from Media markt and configured it as mentioned in the above link. Everything worked well. I finally have internet connection at my home after a whole long month of frustration and struggle to manage without internet.
I am so glad to have helping hands like @Klaus_VoIP @Joe Doe and @schluej
Thank you so much guys. I am really grateful for your quick responses and to the point comments.
Hello @pallavi112, welcome to our o2 community and thank you for your feedback :-)
I am glad to see you already recieved support and help from our community memebers :-)
Sometimes finding the right router may appear a bit overwhelming since many devices offer a wide array of functions and possibilities. With a Fritzbox 7530 you bought a DSL router that is easy to set up and still offers lots oif functions. It also supports the fast Supervectoring technology with up to 250MBit/s (where available).
If there are any questions left feel free to ask, we will answer as soon as possible :-)
Regards,
Lars
@pallavi112 Did you switch your Fritzbox to English system menu?
