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Dear all,
hope you are warm and safe.

The app “O2 my Service” is currently available only through Google Play. No .APK on the official website.
I also tried here to get the link via SMS, but the provided link either links backwards to the same page via desktop, or links towards Google Play in case of Android mobile.

I have never used Google Play and I am forced to download the .APK via third-party websites. Would you mind to provide the .APK via official websites? There are other companies doing that (i.e. Whatsapp) and it would be beneficial for your users.

All the best.

 

Edit o2 Antje:  Title typo corrected 

Thanks for the tutorial. Please provide the .APK download link through the official website.
Discussion here: https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/provide-o2-my-servie-apk-via-official-website-546726 (typo in th title, sorry)

 

Edit by o2_Katja: Antworten vom wunderbaren FAQ (https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/how-to-create-a-technical-error-ticket-for-v-dsl-line-at-o2-510083) abgetrennt und hier zusammengeführt, so passt es und ist übersichtlich

META: I report myself since I understand “melden” as “edit”. Sorry. :(

I wish to change the typo in the title: “servie” → “service”. Thanks.

Look at here 

https://m-apkpure-com.cdn.ampproject.org/v/s/m.apkpure.com/de/o2-my-service/net.conntac.o2de/amp?amp_js_v=a6&amp_gsa=1&usqp=mq331AQFKAGwASA%3D#aoh=16037115096944&csi=1&referrer=https%3A%2F%2Fwww.google.com&amp_tf=Von%20%251%24s&ampshare=https%3A%2F%2Fapkpure.com%2Fde%2Fo2-my-service%2Fnet.conntac.o2de

 

o2 only sets links to the official stores.

Hello @anoneng,

we strongly recommend using the Google Play Store for downloading apps. Using an APK from non official sources may lead to damage, theft and/or loss of data.

regards,

Lars

Hi @o2_Lars,
thanks for the prompt clarification.

I am still convinced the O2 company shall provide alternatives to Google Play for Android systems without forcing users to sign new contracts just to bargain support. The officiality is on the shoulders of the company, hence if one can download an APK from company official websites (that’s my strong suggestion), that will be the official way to get file to my eyes.

My 0,02 €,

Hello @anoneng,

thank you for your suggestions. We may have a look into this but we can not promise if and when there will be the possibility to download files directly from here.

Regards,

Lars

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