Hello,

We signed up for House Internet (29,99€ plus 5€ router) and one cellphone on 6/2022. The technologierabatt is missing on the bills for the month of June, July, August, September, and beginning of October. I think that’s the missing piece because so far our bills are always higher than what he signed up for. Could you please review them?

Thank you!

Edit o2_Lars: Moved from o2 my Home to existing thread - 05.02. 14:55

(Posted this in the English community. Sorry for the mistake)

Edit o2_Lars: Moved from o2 my Home to existing thread - 05.02. 14:55

Doppelt 

Edit o2_Lars: Moved from o2 my Home to existing thread - 05.02. 14:55

Hello @bruwon8987,

thank you for contact our community. You are warmly welcome . I’ve send you a PM as o2_Support now, because I need some information from you. When I have these, its possible for me to help you. Please check your mailbox.

Best regards, Marco

Hi @bruwon8987,

thank you for your PN I apologize for the inconvenience and now I am glad that I could hopefully clarify your concern.

Best regards, Marco

Thank you Marco for taking care of this. I wish you a great week!

Best regards,

Thank you @bruwon8987.  I wish you all the Best. 

Until next time. 

Kind regards, Marco