You will find all our forms, price lists and other brochures here for you to download. Please make sure a pdf-reader is installed on your device. We suggest you to use the latest version of e.g. Adobe Acrobat Reader (Adobe Acrobat Reader DC-Installation für alle Versionen).

Forms to Download

All following information is provided in german language only.

Forms for customers regarding:

• Mobile phone tariffs
• DSL contracts
• Prepaid tariffs
• Waivers (Declarations of Renunciation)
• Legitimazions

Can be find here: Forms

Price Lists

All following information is provided in german language only.

Price lists for:

• Mobile Communication & DSL
• Ferries, Ships, Satellite Networks, Inflight
• Incoming Calls Abroad
• Premium Services
• Services

Can be finde here: Price List

Sample Invoices

All following information is provided in german language only.

• All information according invoices 
• Sample invoice with further information

Forms regarding Withdrawal/Revocation

All following information is provided in german language only.

• Revocation instructions regarding mobile tariffs (private clients)
• Revocation instructions regarding o2 MyHome 
• Revocation instructions regarding consignment of goods

Instructions, Manuals and Software

All following information is provided in german language only.

• Surfsticks: Instructions and Software
• Router and Modem: Instructions

 

Terms and Conditions regarding our Tariffs and Services

All following information is provided in german language only.

• Terms & conditions and information
• Terms & Coditions for: 
  • Mobile 
  • o2 MyHome
  • Prepaid
  • Products

Apps, Services and further Terms and Conditions and Data Protection Regulations

All following information is provided in german language only.

• o2 TV powered by waipu.tv
• o2 Protect
• WOW Streaming Dienstes Sky Deutschland Fernsehen GmbH & Co. KG
• o2 Cloud

Forms regarding Mobile Phone Tariffs

All following information is provided in german language only.
Changing your Personal Identification Number (Persönliche Kundenkennzahl): Download
Phone Book Entry for o2 customers: Download
Portability of a landline number to an o2 mobile phone tariff: Download
Conversion from private customer to business customer/self-employed customers: Download
Form for Legitimization as Self-Employed: Download
Form for Legitimization to forward your Calls: Download
Forms to Change your Bank Details (SEPA): Download
Cancellation because of moving abroad: Download
Doubting the contract: Download
Early payment of MyHandy contracts: Download
Death of contract owner: Download

Forms for o2 DSL customers

All following information is provided in german language only.
Number Portability: Download
Transfer of a Domain: Download
Deleting a Domain: Download
Phone Book Entry o2 MyHome: Download
Forms to change your Bank Details (SEPA): Download
Death of contract owner: Download

Forms for o2 Prepaid customers

All following information is provided in german language only.

Changing the owner of Prepaid Account: Download
Number Portability to an o2 Prepaid tariff: Download
Changing of Personal Identification Number (Persönliche Kundenkennzahl): Download
Disbursement of Credit for o2 Prepaid Customers: Download

Waivers

All following information is provided in german language only.

Waiver: Vodafone (in order to take your Vodafone prepaid number to o2): Download
Waiver: Telekom (in order to take your t-mobile prepaid number to o2): Download
 

Price Lists: Mobile Communication and DSL

All following information is provided in german language only.

Price List: Mobile - Postpaid - Tariff-prices: Download
Price List: Mobile - Postpaid - Roaming and other Services: Download
Price List: Mobile - Prepaid: Download
Price List: o2 DSL - private customers: Download
Price List: o2 DSL - self-employed: Download
Price List: o2 Homespot - Postpaid: Download
Price List: o2 Homespot - Prepaid: Download
Price List: Special numbers and premium services: Download

Price Lists: Incoming Calls Abroad

All following information is provided in german language only.

Price List December 2022: Download
Price List November 2022: Download
Price List October 2022: Download
Price List September 2022: Download
Price List August 2022: Download
Price List July 2022: Download
Price List June 2022: Download
Price List May 2022: Download
Price List April 2022: Download
Price List March 2022: Download
Price List February 2022: Download
Price List January 2022: Download

Premium Services

All following information is provided in german language only.

Please note that contact data belonging to the respective third party provider is also stated in your itemized bill.

• Third Party Providers and Value-added Services

Services

All following information is provided in german language only.
All information regarding our services, such as charge back fees, dunning fees, prices post- and prepaid, changing SIM cards and others are stated in our general price list regarding mobile connections.

Mobile Phone insurance

All following information is provided in german language only.

• Mobile Phone Insurance

Instructions, Manuals and Software

All following information is provided in german language only.

Surfsticks: Instructions and Software
Router and Modem


Service Descriptions

All following information is provided in german language only.
Mobile connections and o2 MyHome

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If you have another important topic in mind where further information would be helpful for yourself an for others just contact us in our English o2 community and send us your idea! 

Latest Update: 12/22