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unable to port sim for o2de to o2

  • June 29, 2020
  • 2 Antworten
  • 51 Aufrufe

I tried to follow the community to port my o2 postpaid sim to o2 prepaid,i ran into this problem [screenshot attached]. any suggestion, I want to only convert it after the contract is over. thanks.

Lösung von Sächsin

Porting from o2 postpaid to o2 prepaid is not possible, not even after the end of the contract.

2 Antworten

Sächsin
Legende
  • Lösung
  • June 29, 2020

Porting from o2 postpaid to o2 prepaid is not possible, not even after the end of the contract.


o2_Kurt
Forum|alt.badge.img+40
  • Moderator
  • July 4, 2020

Hello @Zephyr_347 ,

 

@Sächsin already described it perfectly.

You´d need to port to a different Provider, which is not Telefonica, before you can port your number back.

 

Please feel free to contact us again, if you have other questions.

 

Viele Grüße,

Kurt