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I have not received confirmation of a SIM

  • 1 September 2019
  • 1 Antwort
  • 51 Aufrufe
C
Rang
Hi there,

I registered for a new contract with you on Aug 14. I received the phone on Aug 28, but I still have no confirmation of a contract being started. I have also not received a contract or SIM card.

Thank you,
Chelsea Paquette
Order number - xxxxx


Edit o2_Flo: Order Number deleted

1 Antwort

o2_Manga
Hi @chelseajpaquette,

I have checked this matter for you. The first order was cancelled because of a negative credit check. But right now a new SIM card is on its way. There is no shipping ID so far, but I think you will get it during the next days.

Greetings
Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.

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