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Hi there,



I registered for a new contract with you on Aug 14. I received the phone on Aug 28, but I still have no confirmation of a contract being started. I have also not received a contract or SIM card.



Thank you,

Chelsea Paquette

Order number - xxxxx





Edit o2_Flo: Order Number deleted
Hi @chelseajpaquette,



I have checked this matter for you. The first order was cancelled because of a negative credit check. But right now a new SIM card is on its way. There is no shipping ID so far, but I think you will get it during the next days.



Greetings

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