Where(80802 Munchen) did I buy 3.5gb prepaid for 30 euros. I'd like to get a refund because I think it's a fraud after searching the Internet. I bought it from a male employee with a beard.
Lösung von o2_Andrea
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Benutzerebene 6
- Lehrling
- 442 Antworten
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26 May 2023
Hey
maybe you have topup money for the Next month?
please Call *100# to see the money on your card.
Thank you for reply
i call to *100# and get answer
lhr guthaben betragt: 0,01
so… it means nothing right?
how can i report them?
Benutzerebene 7
- Team
- 26467 Antworten
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27 May 2023
- Lösung
Dear
welcome to our community. 🌼
To take a look at your prepaid SIM-card I need some more informations, because your card is not linked to your profile here in our communty. I will write a private message from o2_Support to you.
Kind regards,
Andrea
Benutzerebene 7
- Team
- 26467 Antworten
-
7 June 2023
Dear
I haven't heard from you since my last reply. Please feel free to contact us again when you need further support.
Kind regards,
Andrea
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