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The worst service. 3.5Gb data paid for €30

  • May 26, 2023
  • 4 Antworten
  • 65 Aufrufe
T
Besucher:in

Where(80802 Munchen) did I buy 3.5gb prepaid for 30 euros. I'd like to get a refund because I think it's a fraud after searching the Internet. I bought it from a male employee with a beard.

Lösung von o2_Andrea

Dear @Traveler's ,

welcome to our community. 🌼

To take a look at your prepaid SIM-card I need some more informations, because your card is not linked to your profile here in our communty. I will write a private message from o2_Support to you.

Kind regards,

Andrea

4 Antworten

D
Legende
Forum|alt.badge.img+14
  • dSkillLegende
  • Legende
  • May 26, 2023

Hey @Traveler's ,

maybe you have topup money for the Next month?

please Call *100# to see the money on your card. 
 

witti
Joe Doe
T
Besucher:in
  • Traveler's
  • Autor
  • Besucher:in
  • May 26, 2023

Thank you for reply @dSkill 

i call to *100# and get answer

 

lhr guthaben betragt: 0,01

 

so… it means nothing right?

 

how can i report them?

o2_Andrea
  • o2_AndreaTeam
  • Team
  • Lösung
  • May 27, 2023

Dear @Traveler's ,

welcome to our community. 🌼

To take a look at your prepaid SIM-card I need some more informations, because your card is not linked to your profile here in our communty. I will write a private message from o2_Support to you.

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
Joe Doe
T
o2_Andrea
  • o2_AndreaTeam
  • Team
  • June 7, 2023

Dear @Traveler's ,

I haven't heard from you since my last reply. Please feel free to contact us again when you need further support.

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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