Hello,
How can I get a refund from my prepaid card which still have many cradits? I cannot find a link or email address about getting refund. Can anybody give me some guilde? thanks
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You want to deactivate the prepaid card and have the credit paid out?
You want to deactivate the prepaid card and have the credit paid out?
Yes, I want to deactivate and get my money back. Is it possble?
Welcome to the Community 
You can use our PDF form for “Prepaid Guthabenauszhalung”.
It is important that the credit can only be paid out to the cardholder's bank account.
Kind regards
Steffen
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