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Confirm Cancell of contract O2

  • Sept. 13, 2019 3:39 PM UTC
  • 3 Antworten
  • 333 Aufrufe
Besucher:in
Hello,

I would like to confirm that my contract for O2 MOBILE and DSL are canceled (although I have to pay until February 2020).

Apparently my email was wrong, so I didn't receive confirmation.

Greetings and thanks

Edit by o2_Tatjana: moved thread to an other category

Lösung von o2_Jan

Hi @manuxloko,

welcome to the o2 community!

I can confirm that your contracts are cancelled and will end by the end of their respective runtime in January/February 2020.
You can check the frontpage of your Mein o2 account as well as the last page of your upcoming bill where the date we received your cancellation is confirmed.

Best regards,
Jan.
Zur Antwort springen

      3 Antworten

      o2_Jan
      • o2_JanTeam
      • Lösung
      • Sept. 16, 2019 11:50 AM UTC
      Hi @manuxloko,

      welcome to the o2 community!

      I can confirm that your contracts are cancelled and will end by the end of their respective runtime in January/February 2020.
      You can check the frontpage of your Mein o2 account as well as the last page of your upcoming bill where the date we received your cancellation is confirmed.

      Best regards,
      Jan.
      Das digitale Wohnzimmer - Unser o2 Community-Treffpunkt -> https://g.o2.de/community-treffpunkt
      Besucher:in
      • manuxloko
      • Autor
      • Besucher:in
      • Apr. 22, 2020 7:02 AM UTC

      Hello,

       

      Please could you verify that my account has been deactivated. I have received the bill for MARCH and APRIL in my bank account. How can I get this money back?

       

      Thank you so much.

      o2_Giulia
      • o2_GiuliaTeam
      • Team
      • Mai 4, 2020 6:50 AM UTC

      Hello @manuxloko,

       

      I have sent you a private message and hope I could clarify your question.

       

      Kind regards

      Giulia

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