I register my contract of O2 DSL 50M and O2 sim free S (1GB) from the 18th of April 2019, but due to the activation of DSL internet, both sim card and DSL internet should activate from the 6th of May 2019. And the staff in O2 shop told me the bill should start from the activation date.
However, I really do not understand why you charge for the card before the activation of the bill, since I can not use it until 6th of May. Moreover, there is a combo offer in my contract paper, but I can't find the right price from the last email sent from o2!
Now, I'm looking for the answer to these two issues, please help.
Thanks.
Lösung von o2_Andrea
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